CUSTOMER SERVICES

DELIVERY

All orders will be sent out packed safely in a padded envelope. All jewellery is already gift packed in a gift box wrapped in tissue paper.

If you would like to order more than one present and wish for us to send to more than one address, simply email or phone us with the list of addresses prior to placing your order. We can then arrange to send the relevant item to different addresses according to your instructions.

Christmas Delivery

Make sure your gift arrives in plenty of time for Christmas by ordering by the following dates:

United Kingdom

Standard Delivery - Order before 3pm on Monday 21st December

Next Day Delivery (Special Delivery) - Order before 3pm on Wednesday 23rd December

Rest of the World

Western Europe - Order before 1pm on Saturday 13th December

Eastern Europe, USA and Canada - Order before 1pm on Tuesday 12th December

Delivery Details

Delivery Charges are available in 2 different options:

Automated by our system as below or by customer preference:

Delivery - Automated by System

Up to £39.99 - £2.99
£40 - £59.99 - £3.99
£60 - £79.99 - £4.99
£80 - £249.99 - £7.99
£250.00 + - £8.99

European Orders (including Ireland)
International Signed For.
Up to £39.99 - £4.99
£40 - £59.99 - £5.99
£60 - £79.99 - £7.99
£80 - £99.99 - £9.99
£100 - £200 - £14.99

Rest of the World
International Signed For.
Up to £29.99 - £6.99
£30 - £49.99 - £7.99
£50 - £69.99 - £8.99
£70 - £99.99 - £10.99
£100 - £199.99 - £19.99
£200 + - £24.99

Customer Preference

Standard Delivery is - £2.99

Once your order has been accepted, we aim to ship your order within 48 hours. You will receive an email notification as soon as payment has been received. All orders are posted First Class Royal Mail.

Standard Recorded Delivery - £3.99

If you would like your order to be insured for up to £32.00 compensation you have the option to upgrade to Recorded Delivery. This requires a signature on delivery. 

Special Delivery - £7.99

If you need or would like a guaranteed next day delivery, you have the option to upgrade to Special Delivery. This option is only available if you place an order before 2pm Monday - Thursday only. This also requires a signature on delivery. 

Saturday Special Delivery - £10.99

If you need or would like a guaranteed next day saturday delivery, you have the option to upgrade to Saturday Special Delivery. This option is only available if you place an order before 3pm Friday only. This also requires a signature on delivery. 

Late/Lost Deliveries

If your delivery is late, please contact us and we will give you the recorded delivery number for you to chase with your local post office. In the event of a non-delivery we can only replace or refund the order after 20 working days after which the Post Office classify the parcel as lost. Pynk cannot be held responsible for the late or loss of delivery.

International Shipping Charges

International orders are charged at our standard country tariffs as set out in the checkout.

Europe Royal Mail Transit 3-5 days from Despatch

Rest of World Royal Mail Transit 4-9 days from Despatch

Please note - that all delivery times are estimated from when your order leaves the warehouse. We usually process orders within 48 business hours.

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